PROFESSIONAL RESUME

 NYLO Plano at Legacy

August 2009 - Present

Front Office Manager, Rooms Division Director, Housekeeping Director                Plano, Texas

• Managed the Front Office of a 176 room boutique hotel with a staff of 7-10 associates
• Operated as the Rooms Director for most of 2010 managing both the Front Office and Housekeeping before focusing efforts on the Housekeeping Division as of December
• Function as the primary technical person interfacing with all systems vendors, internet and HSIA provider, and on-site software and hardware issues

Milagro Properties, LLC (Casa Cupula)

May 2003 – August 2009

General Manager                                                                               Puerto Vallarta, Jalisco, México

• Responsible for the daily operations of a highly successful boutique resort hotel in Puerto Vallarta
• Oversaw, over 5 years, the growth of the hotel from 5 to 19 rooms and staff from 4 to 20 employees.
• Was responsible for financial reporting, monthly expenses, and accounts payable employee contracts for first 3+ years of operation

Self Employed Consultant

March 2001 - May 2003

Various Projects  & Organizations                                                                                                             Seattle, WA

• Worked with a number of small companies assisting with web design and development and with the creation and distribution of solutions integrating web and traditional software solutions

Microsoft Corporation

November 1989 to November 1999

Systems Engineer – Fortune 100                        Nov 1989 – April 1994                   New York, NY

• Assisted Sales agents in all technical matters of software and services sales
• Help design and train other Systems Engineers in technical sales of Microsoft Windows and Windows Office Applications
• Lead the East Coast Region for Microsoft Sales Architectural Engineer group
• Provided key role in winning High-Profile sales for 6 years in Fortune 100 companies

International Development Evangelist             April 1994 – Sept 1996                  Redmond, WA

• Charged with the development, content, and delivery of highly specified developer-oriented training for Microsoft Development Tools
• Traveled to over 30 countries world-wide annually meeting with, educating, and resolving technical issues for developers of Windows solutions
• Was an instrumental factor of increased sales of Microsoft Developer Tools outside of the USA/Canada over 500%

Lead Program Manager Microsoft Outlook    Sept 1996 – Nov 1999                  Redmond, WA

• Primarily as an individual contributor, then as a Lead, assisted with the functional design of Microsoft Outlook; specifically targeted at developer extensibility
• Designed and lead the development team in create the Outlook Object Model and implementation of Visual Basic for Applications

Non-Degree: 6-year medical program, completed first year only
Joint Program Boston University/Harvard University
DEUG: 3 year diploma in poly-lingual translation and interpretation
Université de Paris XI, Censeur, Paris

1984-1985

1984-1987

Proficient in: Microsoft Visual Basic, SQL Server, Microsoft Expression, .NET, Adobe Create Suite, others…

Fluent in English, Spanish, and French